Refunds and Exchange Policy

If you have received faulty, damaged or incorrect goods, please contact us at once to arrange a replacement. Unused goods in their original packaging, except balloons, can be returned within 14 days of their order date. The color of the product shown on the computer screen may be different to its true color due to the difference in resolution. You must accept such variation in color and cannot request for a return for such reason.

To arrange return, please contact us at for a return processing form. Please note that returns are at customer’s expense.

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